Script Editor Overview. This chapter introduces the Script Editor and describes how to create and install a simple script. It includes: An introduction to routing. Note Though this is a new manual with new information, it was created from chapters 8 through 14 of the GeoTel Intelligent CallRouter System Manager Guide. For general information about the Script Editor, see “Script Editor Overview”. ICM software makes the open script version the current active version.

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Misc Sep 13, By continuing to use this website, you agree to their use. You are commenting using your Facebook account.

After riding Specialized’s Turbo, one Car Tech editor is tempted. Misc by Wayne Cunningham May 2, Misc by Wayne Cunningham Aug 26, For example, features such as dial-by-name are represented as one option using drop-down menus.

Cisco ICM Software – Script Editor Guide – documentation kit Overview – CNET

To find out more, including how to control cookies, see here: Download the Cisco Unity Express script editor from and install it. The default auto-attendant script comes with Cisco Unity Express is called This file resides in the system directory, and cannot be downloaded, copied, or uploaded.

Custom auto-attendant script creation using the Cisco Unity Express script editor Script editor creates custom scripts for handling incoming calls to the automated attendant AA.

If its algorithm is suitable to you, take it, set it up and use. This site uses cookies. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Variable A variable is a named object that holds a value.


You will have the cue module already probably on Misc by Antuan Goodwin Apr 25, These high-level steps are the equivalent of a set of steps in the full-featured script editor.

Supported media classes include: A service is associated with a peripheral. Administrative scripts run on a schedule you determine. During script processing, the actual target is chosen from the set by the preceding node on the script branch, a Select node or Distribute Node.

For example, you could re,ease a user variable called user temp to serve as a temporary storage area for a string value used by an If node. You use variables in formulas to select targets and help in call tracking.

With its thick plastic arms and strongly engineered hinges, the PortaGrip car mount won’t be easily dislodged from a windshield or broken in the automotive environment. If any have the predifined scripts in.

The default script used by Unity Express is auto attendant script. For example, a caller may enter a number to indicate the type of service needed.

So, i want to customize the auto attendant rather than using default system prompts like etc. Posted in IP Telephony Tags: Media classes Media classes are the types of contacts that ICM software can route in an integrated contact guidd system. Fill in your details below or click an icon to log in: How to edit auto attendant script on uc – Obtaining default Auto Attendant script.

Cisco ICM Software Release 4.6.2 Script Editor Guide

Email required Address never made public. Routing script A routing script is an object you create through ICM software that: The auto attendant script configured is with 3 options, 1st: Can be administered via TUI: I have a UCCX 7.


Administrative script An administrative script is an object you create through ICM software that performs background processing, such as setting values for variable or collecting data from external databases. Media routing domain A Rslease Routing Domain MRD is a collection of skill groups and services associated with a specific communication channel.

Uccx auto attendant script – Cisco. If the determined destination for a contact is available but not reachable, Target Requery attempts to find a different valid destination. We delete comments that violate our policywhich we encourage you to read.

CME Auto Attendant script – change default wait. Argy, ‘Poke Her Flat’: Leave a Reply Cancel reply Enter your comment here Be respectful, keep it civil and stay on topic. Administrators can create an auto-attendant script file by using either of the following methods: Routing scripts can send requests to agents based on business rules regardless of the channel from which the request came.

Cisco ICM Internet Script Editor | My Blog

You are commenting using your WordPress. My Blog Consolidated content from other websites. My script requirements are very similar and I’d like to use that as a starting point.