Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people-whether they’re coworkers, friends, strangers, or enemies.

Either way of how you feel, it’s worth testing them out yourself. If you’re truly afraid to say “No,” you’re probably dealing with a toxic person. It helps avoid any biases – Try to understand the why they feel the way they do and try to label how they feel. It has been eye-opening on so many levels.

Previous article – Next article. To have the ability to work with any kind of ‘personality’, I certainly would recommend this book. We are not listening to each other and until we learn how to do that, we will talk over each other and never hear one another.

I listened to the book on audio having checked it oisten from my library. Not a book for the everyday person.

Goulston knows what he is talking about: Mark shares some great practices to deepen conversations with all kinds of people. Discover the Secret to Getting Through to Absolutely Anyone goulstoj, shares personal stories from very early on, when he was given multiple chances by people who saw the goodness in him.


We end up dealing with a fictitious creation, not the real person. There are no discussion topics on this book yet.

Just Listen: Secret to Getting Through to Anyone

Share your own vulnerabilities bare your neck. Let them know what they did specifically Acknowledge the effort it took from them — honor how much they did for you and what it took Tell them what it personally meant to you.

Section 1 I would call nark theorical rules – Chapter 1: Once emotions are expressed into words, it can help alleviate a sense of hopelessness in a person – Use fill in the blank statements to guide people to answer their true feelings Kudos to the author for providing such great advice!

Beyond the core message, this book had a lot of practical tips with something of a laundry list feel to their presentation.

Ask questions during a shared moment and then deepen the conversation with more questions forming the core of the Socratic Method. The author writes that “anger and empathy can’t exist in the same place at the same time,” so goupston curious and strive to understand what challenges they’re dealing with.

When two people are beating on each other instead of communicating, or a person is more interested in attacking than in listening, insert a jolt of empathy. Effective communication requires work to understand the person you are trying to communicate with. Jul 22, Erika RS rated it liked it.

This book is easy to read and worth my time to read. Many of the examples he uses come from the business world, but then he would throw in these gem stories on interacting and listening better to teenagers. We can’t wait to comment or voice an opinion without having heard it all. Direct questions make people think you’re talking at them. The deep impact on your life and what it really did it for you Heal the World One Conversation at mzrk Time.


I’ll be checking out the rest of his work markk this! Every human being will benefit from lessons of empathy jolt, reverse play, etc.

The book contains some excellent advice but generally might just be a showcase for how much easier it is to get through to people when you’re a listn psychiatrist.

Noticing things outside yourself frees you to be very present. In return, they’ll often be willing to go to the ends of the world for you Ask your friends, relatives and coworkers. The author presents his work with a worldly view that at times was weird to hear, as in “reptile brain, mammal brain, human brain”, but when taken in a biblical context, jusy borrows what God laid out in His word ages ago.

This is going to juzt list of my top recommended leadership and self-growth books both for corporate professionals as well as business owners.

Jan 25, Leslie rated it it was amazing. Lists with This Book.

Whereas the Power Apology, when warranted, consists of the 4 R’s: In this episode, Mark shares a personal story of a specific life-changing experience when he mirrored the feeling of his suicidal patient, Nancy. Overall it was good.